Learning Design Manager (LDM)

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We approach learning differently!

Socratic Arts designs and builds story-based learning solutions (digital, virtual, live and hybrid) for Fortune 100 and university clients. We deliver deeply engaging and sometimes very complex learning programs that offer hands-on practice, failure in a safe environment, expert coaching, and just-in-time support. We deliver solutions that include features like original fictional & expert video, real-time feedback, performance metrics, and adaptive simulations based on learner actions, as well as courseware that leverages live mentors coaching in the context of a realistic scenario.

Role Description

The Learning Design Manager (LDM) collaborates with our Learning Design Directors (LDD), Content Developers (CD), client stakeholders and subject matter experts to create a course or program design and then manages the content/production team in executing that design, shepherding the project through client stakeholder reviews, pilots, and implementation.

Specifically, the LDM:

Collaborates in the learning design process

• Works with LDD and client to define business goals, learner personas, performance objectives, constraints, and design approach
• Captures the design in meeting notes and design documentation
• Works with subject matter experts, stakeholders, and production team to execute design during development

Manages project and client relationships

• Plans and tracks timeline, work plan, and resource hours, develops and delivers status reports, and manages scope and budget throughout the project
• Communicates regularly with clients and internal parties on all project matters
• Ensures an excellent client experience

Oversees content development

• Directs and supervises workflow, ensuring timeliness and quality of deliverables
• Develops content and/or reviews and edits content created by virtual content developers
• Proofreads (and sometimes develops, copyedits, and line edits) client deliverables
• Provides regular reviews and feedback to team members

Skills and Abilities

Candidates are quick and curious learners, able to get conversant in diverse subject matter speedily. They have a strong executive presence, are very organized, and excel at developing relationships virtually, including with C-suite stakeholders. They are strong communicators and project managers.

Socratic Arts has always been a completely virtual company. Experience collaborating in a virtual environment and insight into the skills required to successfully manage a long-distance project are a plus.

Specifically, the LDM must exhibit the following:

• Very strong editorial, writing, and analytical skills adapted specifically to educational, training, or consultative business environments
• Exceptional professional communication skills to develop and maintain client relationship and facilitate overall project success
• Excellent interpersonal and coaching skills (especially critical given the virtual team environment)
• Strong organizational skills (fundamental to leading a team efficiently and collaboratively under tight deadlines with minimal supervision)
• Aptitude and desire to learn unfamiliar subject matter relevant to training needs
• Aptitude and desire to learn emerging technologies
• Strong proficiency with Microsoft Office, especially Word, PPT, and Excel.
• Graphic Design capabilities (desired, not required)

Experience

3+ years Content Development/Business Writing experience, including:

• Articulating and documenting learning objectives and design specifications
• Creating original content according to project specifications
• Editing content developed by others
• Soliciting and incorporating feedback from stakeholders

3+ years Project and/or Management experience, including:

• Track record of planning and meeting project milestones on time, within scope and budget
• Day-to-day management of team members and/or interaction with both internal and external stakeholders

Familiarity and/or experience with Story-Centered Curricula, simulation-based training, and learn-by-doing instructional strategies preferred

Compensation

Commensurate with experience, qualifications, and recommendations. Please include your hourly compensation requirements with your submission. This is typically a 40 hrs/week, contract position. Candidates must reside in the US and be available to work remotely during regular business hours. Some travel required, depending on project.

Submission Guidelines

Please submit cover letter, resume (with work location and contact information) and compensation requirements (see above). Please do not contact individuals in the organization directly. Please send inquiries to careers@socraticarts.com.

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