You’ll use the information Susan sent to explore the impact of a lower number of grooms per day and to suggest improvements to the Petopia business model. In order to complete this assignment, you’ll need to do the following:

1. Begin by reading Susan's email: This will provide you with instructions and relevant documents that you will need to do your assignment.

2. Download the attachments: You should download the attachments to Susan's email as they provide important background information and the tools you will need to complete your assignment. To download the attachments:

• Right-click on the link in the e-mail and select "Save target as..." OR open the link and then save the document.

• Save the document on your desktop or in a folder that you can easily access.

3. Open the Operating Model workbook that you created in Assignment 6.

• Update the operating model to reflect the new information Susan gave you.

• Explore your ideas for additional changes to the projected profitability of Petopia and adjust the model to reflect your recommended changes.

4. Proceed to the worksheet: Click on the link below in order to record your conclusions by answering the following questions:

• What is the impact of the new information Susan gave you?

• What changes do you recommend be made to Petopia's operating model and why?

What Next: Click "What do the experts have to say about adjusting Petopia's operating model?"

When you're done, click "Open assignment worksheet" to get started with your work.